Privacy Policy

1. Introduction

This Privacy Policy (“Policy”) describes how Commerce Intelligence Inc., a Delaware C-corporation doing business as Curator (“Curator,” “we,” “us,” or “our”), collects, uses, discloses, and protects personal information when you visit our website at curator.to (the “Site”), use our AI-powered commerce operations platform (the “Platform”), or otherwise interact with us (collectively, the “Services”).

By accessing or using our Services, you acknowledge that you have read and understood this Policy. If you do not agree with our practices, please do not use the Services.

2. Information We Collect

We collect information in the following categories:

2.1 Information You Provide Directly

Account and Registration Information: When you create an account, we collect your name, email address, company name, job title, and other details you provide during onboarding.

Payment Information: If you purchase a subscription or paid service, our third-party payment processor collects billing details such as credit card number and billing address. We do not store full payment card information on our servers.

Communications: When you contact us for support, submit feedback, or otherwise communicate with us, we collect the content of those communications.

Third-Party Platform Credentials: To enable integrations with commerce tools (such as Shopify, Klaviyo, ShipBob, QuickBooks, Amazon, and advertising platforms), you may authorize Curator to connect to your accounts on those platforms via OAuth or API keys. We store the tokens and credentials necessary to maintain those connections securely.

2.2 Information Collected Automatically

Usage Data: We collect information about how you interact with the Services, including pages viewed, features used, actions taken, timestamps, and session duration.

Device and Browser Information: We collect device type, operating system, browser type and version, IP address, and general geographic location derived from your IP address.

Cookies and Similar Technologies: We use cookies, pixels, and similar tracking technologies to operate the Services, remember your preferences, and analyze usage. See Section 8 (Cookies and Tracking Technologies) for more detail.

2.3 Information from Connected Third-Party Platforms

When you connect third-party commerce platforms to Curator, we access and process data from those platforms on your behalf. This may include order and transaction data, inventory and fulfillment data, customer and audience data, financial and accounting records, advertising campaign performance data, email marketing metrics, and shipping and logistics information. The specific data accessed depends on the permissions you grant and the integrations you enable. We process this data solely to provide and improve the Services, and we do not sell this data to third parties.

3. How We Use Your Information

We use the information we collect for the following purposes:

Providing and Operating the Services: To deliver the Platform’s core functionality, including cross-system data synchronization, AI-powered analytics, agentic execution, and proactive alerting.

Account Management: To create and manage your account, authenticate your identity, and process payments.

Improvement and Development: To analyze usage patterns, diagnose technical issues, and develop new features and capabilities.

Communications: To send you transactional messages (such as account confirmations, security alerts, and billing notices), and, with your consent, marketing communications about product updates and new features.

Security and Fraud Prevention: To detect, investigate, and prevent unauthorized access, fraud, and other harmful activities.

Legal Compliance: To comply with applicable laws, regulations, legal processes, or enforceable governmental requests.

4. How We Share Your Information

We do not sell your personal information. We may share information in the following circumstances:

Service Providers: We engage trusted third-party vendors to help us operate the Services, such as cloud hosting providers, payment processors, analytics services, and customer support tools. These providers are contractually obligated to use your information only as directed by us and in accordance with this Policy.

Third-Party Integrations: When you authorize a connection to a third-party platform, data flows between Curator and that platform as necessary to provide the integration. Your use of those third-party services is governed by their respective privacy policies.

Legal Requirements: We may disclose information if required to do so by law, regulation, subpoena, court order, or other legal process, or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers: If Curator is involved in a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have regarding your information.

With Your Consent: We may share your information for other purposes when you have given us explicit consent to do so.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Services. We also retain information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we delete or anonymize it in accordance with our internal data retention policies.

Data obtained from connected third-party platforms is retained only for the duration of the active integration and a reasonable wind-down period following disconnection, unless a longer retention period is required by law.

6. Data Security

We implement industry-standard administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, and destruction. These measures include encryption of data in transit and at rest, access controls, regular security assessments, and secure credential storage for third-party platform tokens.

While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, and you use the Services at your own risk.

7. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

Access: The right to request a copy of the personal information we hold about you.

Correction: The right to request correction of inaccurate or incomplete information.

Deletion: The right to request deletion of your personal information, subject to certain legal exceptions.

Portability: The right to request a portable copy of your data in a commonly used format.

Opt-Out of Marketing: You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in any marketing email or by contacting us directly.

Withdraw Consent: Where we rely on consent for processing, you may withdraw that consent at any time.

To exercise any of these rights, please contact us at team@curator.to. We will respond to your request within the timeframes required by applicable law.

8. Cookies and Tracking Technologies

We use cookies and similar technologies for the following purposes:

Essential Cookies: Required for the basic operation of the Services, such as authentication and session management.

Analytics Cookies: Help us understand how users interact with the Services so we can improve performance and functionality.

Preference Cookies: Remember your settings and preferences for a more personalized experience.

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of the Services.

9. Third-Party Links and Services

The Services may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party services you access through our Platform.

10. Children’s Privacy

The Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 16, we will take steps to delete that information promptly.

11. International Data Transfers

Curator is based in the United States. If you access the Services from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate. We take appropriate measures, including contractual safeguards, to ensure your information receives an adequate level of protection regardless of where it is processed.

12. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to know what personal information we collect and how it is used, the right to request deletion, the right to opt out of the sale or sharing of personal information (though we do not sell personal information), and the right to non-discrimination for exercising your privacy rights.

To submit a request, please contact us at team@curator.to.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the Services. When we make material changes, we will notify you by posting the updated Policy on our Site and updating the “Last Updated” date. We encourage you to review this Policy periodically.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Commerce Intelligence Inc. (d/b/a Curator)
Email: team@curator.to
Website: https://curator.to