Terms of Service

1. Introduction

Welcome to Curator. These Terms of Service (“Terms”) govern your access to and use of the website at curator.to (the “Site”), the AI-powered commerce operations platform, and any related services (collectively, the “Services”) provided by Commerce Intelligence Inc., a Delaware C-corporation doing business as Curator (“Curator,” “we,” “us,” or “our”).

By accessing or using the Services, you agree to be bound by these Terms. If you are using the Services on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms, in which case “you” refers to that entity. If you do not agree to these Terms, do not use the Services.

2. Eligibility

You must be at least 18 years of age and capable of forming a binding contract to use the Services. By using the Services, you represent and warrant that you meet these requirements.

3. Account Registration

To access certain features of the Services, you must create an account. You agree to provide accurate, current, and complete information during registration, maintain and promptly update your account information, keep your login credentials confidential and not share them with any third party, and notify us immediately at team@curator.to if you suspect unauthorized access to your account.

You are responsible for all activity that occurs under your account, whether or not authorized by you.

4. The Services

Curator provides an AI-powered commerce operations platform that connects your commerce technology stack — including platforms such as Shopify, Klaviyo, ShipBob, QuickBooks, Amazon, advertising platforms, and others — to enable cross-system data synchronization, AI-driven analytics, agentic execution, and proactive alerting.

The specific features, integrations, and capabilities available to you depend on your subscription plan and the third-party platform connections you authorize.

5. Third-Party Integrations

5.1 Authorization

The Services allow you to connect third-party platforms and services. By authorizing an integration, you grant Curator permission to access, retrieve, and process data from those platforms as necessary to provide the Services. You represent that you have the authority to grant such access and that doing so does not violate any agreement you have with the third-party platform.

5.2 Third-Party Terms

Your use of third-party platforms remains subject to the terms and conditions of those platforms. Curator is not responsible for the availability, accuracy, or performance of any third-party service, and we are not liable for any damages or losses arising from your use of or reliance on third-party platforms.

5.3 Disconnection

You may disconnect any third-party integration at any time through the Platform. Upon disconnection, Curator will cease accessing new data from that platform. Previously synced data may be retained for a reasonable wind-down period in accordance with our Privacy Policy.

6. Subscription Plans and Payment

6.1 Plans

Access to the Services is provided under subscription plans as described on our Site or as agreed in a separate order form. We reserve the right to modify plan features, pricing, and availability at any time, with reasonable notice to existing subscribers.

6.2 Billing

You agree to pay all fees associated with your selected plan. Fees are billed in advance on a recurring basis (monthly or annually, as applicable) unless otherwise specified. All payments are processed through our third-party payment processor.

6.3 Taxes

All fees are exclusive of taxes. You are responsible for all applicable taxes, levies, or duties imposed by taxing authorities, excluding taxes based on Curator’s net income.

6.4 Late Payment

If payment is not received by the due date, we may suspend or terminate your access to the Services after providing reasonable notice. We reserve the right to charge interest on overdue amounts at the rate of 1.5% per month or the maximum rate permitted by law, whichever is lower.

7. Intellectual Property

7.1 Curator’s Intellectual Property

The Services, including all software, algorithms, models, interfaces, documentation, trademarks, and content provided by Curator, are and remain the exclusive property of Commerce Intelligence Inc. and its licensors. Nothing in these Terms grants you any ownership interest in the Services. You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Services solely in accordance with these Terms.

7.2 Your Data

You retain all rights, title, and interest in and to the data you submit to or make accessible through the Services (“Your Data”), including data retrieved from connected third-party platforms. You grant Curator a non-exclusive, worldwide, royalty-free license to use, process, store, and display Your Data solely as necessary to provide, maintain, and improve the Services.

7.3 Aggregated and Anonymized Data

We may create aggregated and anonymized data derived from Your Data and usage of the Services. Such data does not identify you or any individual and may be used by Curator for any lawful business purpose, including product improvement, benchmarking, and analytics.

7.4 Feedback

If you provide suggestions, ideas, or other feedback about the Services (“Feedback”), you grant Curator an unrestricted, irrevocable, perpetual, royalty-free license to use and incorporate that Feedback without any obligation to you.

8. Acceptable Use

You agree not to use the Services to violate any applicable law, regulation, or third-party right; access or attempt to access accounts, systems, or data not intended for you; reverse engineer, decompile, or disassemble any part of the Services; interfere with or disrupt the integrity or performance of the Services; transmit any malware, viruses, or other harmful code; use the Services to compete with Curator or build a substantially similar product; resell, sublicense, or redistribute access to the Services without our prior written consent; or use automated means (bots, scrapers, etc.) to access the Services except through our provided APIs.

We reserve the right to suspend or terminate your access if we reasonably believe you have violated these restrictions.

9. Confidentiality

9.1 Definition

“Confidential Information” means any non-public information disclosed by either party to the other in connection with the Services, including business plans, technical data, product plans, pricing, and customer data.

9.2 Obligations

Each party agrees to protect the other’s Confidential Information using the same degree of care it uses to protect its own confidential information (but no less than reasonable care), use Confidential Information only for purposes related to the Services, and not disclose Confidential Information to third parties except to employees, contractors, or agents who need to know and are bound by confidentiality obligations at least as protective as these Terms.

9.3 Exceptions

Confidential Information does not include information that is or becomes publicly available through no fault of the receiving party, was already known to the receiving party prior to disclosure, is independently developed without use of the disclosing party’s Confidential Information, or is received from a third party without restriction on disclosure.

10. Disclaimer of Warranties

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

CURATOR DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, THAT ANY DEFECTS WILL BE CORRECTED, OR THAT THE SERVICES WILL MEET YOUR SPECIFIC REQUIREMENTS. CURATOR DOES NOT WARRANT THE ACCURACY, COMPLETENESS, OR RELIABILITY OF ANY DATA RETRIEVED FROM THIRD-PARTY PLATFORMS THROUGH THE SERVICES.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL CURATOR, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, BUSINESS OPPORTUNITIES, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICES, REGARDLESS OF THE THEORY OF LIABILITY.

CURATOR’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU HAVE PAID TO CURATOR IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).

12. Indemnification

You agree to indemnify, defend, and hold harmless Curator and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to your use of the Services in violation of these Terms, your violation of any applicable law or third-party right, Your Data or the manner in which it is collected or used, or your authorization of third-party platform connections through the Services.

13. Term and Termination

13.1 Term

These Terms are effective when you first access or use the Services and continue until terminated.

13.2 Termination by You

You may terminate your account at any time by contacting us at team@curator.to or through the account settings in the Platform.

13.3 Termination by Curator

We may suspend or terminate your access to the Services at any time, with or without cause, upon reasonable notice. We may terminate immediately without notice if you breach these Terms.

13.4 Effect of Termination

Upon termination, your right to access the Services ceases immediately. We will make Your Data available for export for a period of thirty (30) days following termination, after which we may delete it. Sections that by their nature should survive termination (including Intellectual Property, Confidentiality, Disclaimer of Warranties, Limitation of Liability, Indemnification, and Governing Law) will survive.

13.5 Refunds

Unless otherwise specified in a separate agreement, fees are non-refundable. If Curator terminates your account without cause, we will provide a pro-rata refund of any prepaid fees for the unused portion of your subscription term.

14. Modifications to the Terms

We reserve the right to modify these Terms at any time. When we make material changes, we will notify you by posting the updated Terms on our Site and updating the “Last Updated” date. Your continued use of the Services after such changes constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Services.

15. Governing Law and Dispute Resolution

15.1 Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law principles.

15.2 Dispute Resolution

Any dispute arising out of or relating to these Terms or the Services shall first be subject to good-faith negotiation between the parties for a period of thirty (30) days. If the dispute is not resolved through negotiation, it shall be submitted to binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration shall take place in the State of Delaware, and the arbitrator’s decision shall be final and binding.

15.3 Class Action Waiver

YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION.

16. General Provisions

Entire Agreement: These Terms, together with the Privacy Policy and any applicable order forms or service agreements, constitute the entire agreement between you and Curator regarding the Services and supersede all prior agreements and understandings.

Severability: If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

Waiver: The failure of Curator to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

Assignment: You may not assign or transfer these Terms or your rights under them without our prior written consent. Curator may assign these Terms without restriction.

Force Majeure: Curator shall not be liable for any failure or delay in performance due to causes beyond its reasonable control, including natural disasters, war, terrorism, pandemics, government actions, or failures of third-party services.

Notices: All notices to Curator should be sent to team@curator.to. We may send notices to you via the email address associated with your account.

17. Contact Us

If you have questions about these Terms, please contact us at:

Commerce Intelligence Inc. (d/b/a Curator)
Email: team@curator.to
Website: https://curator.to